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CPW Complete Web Services inc. (CPW) provides web
services that include site design, site maintenance, domain name
services and web hosting. The following privacy policy outlines how
personal information is collected, used and disclosed by CPW.
In order to maintain a responsible business relationship
with it's clients, CPW will collect company information and personal
information of a contact (or contacts) who may be required to carry
on the normal course of business. Personal information will also
be requested for those operating as a sole proprietor, or in a fashion
that is not incorporated.
This information will be requested, typically at
the beginning of a new business relationship, and it may be used
for a credit check (in the case of a new client), billing, notices
where required and any other normal correspondence required for the
normal course of business.
Personal information is stored securely both physically
in a protected paper file at the incorporated place of business and
also on a computer at the incorporated place of business that is
protected from the internet by a firewall / router and is available
to only authorized employees or contracted agents of CPW for the
purpose of the normal course of business with CPW as previously defined
with the client.
CPW provides domain name registration services
which utilizes a third party registrar. All domain registrations
require that a registrant, administrative contact and technical contact
be provided. When registering a domain name on a client's behalf,
it is common for personal contacts and accompanying details to be
used and in such cases personal information may be, and is commonly,
used. This is quite important as these details pertain to the ownership
and management of the domain name. These contact details are made
available to the public through the WHOIS database for domain names.
Any contact details may be checked, changed or updated at any time
by contacting CPW at Phone 403 609 2654 or email privacy@cpw.ca .
Personal information in this regard will also be used to contact
the client in order to renew the domain name upon it's expiry date.
In the case where CPW hosting services are provided
by a third party provider, personal information relating only to
that account may be provided to the hosting provider only for the
purpose of identifying the account. Hosting services also include
the collection of log files which provide statistics regarding activity
on a website. This is very common and typically provides the number
of files served, unique visitors, pages views, browser types and
referrals. When a user comes to a website they have a unique IP (Internet
Protocal) address, and this address is also collected, but it is
not used in any way to identify the user personally. Except for legal
purposes, this IP address will be used only for seeing what country
a user is from and whether they are repeat visitors to the website.
Personal information will be disclosed to legal
authorities for legal purposes.
Personal information associated with an account
is kept as long as it is legally required and until a client requests
that CPW no longer keep these details on file. If a client ceases
to do business with CPW their information will remain on file until
the client requests that it be removed or deleted.
CPW strives to provide every client with the best
service possible which includes maintaining the privacy and confidentiality
of every client and their information that they provide. This information
is only collected as it is willingly provided by the client and is
only used and/or disclosed for the purpose of which it was collected.
All CPW clients have access to their personal information
at any time and may update their details or check them by contacting
CPW at Phone 403 609 2654 or email privacy@cpw.ca . If there are
any questions regarding this policy please contact CPW at any time.
This policy will be updated from time to time as
required.
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